Running effective advertising campaigns requires specific information. Here's what we collect and why we need it:

Business Information You Provide

• Contact details including name, email, phone number, and business address
• Company information such as business name, industry type, and size
• Marketing objectives and budget parameters for campaign planning
• Brand assets including logos, images, and marketing materials you share with us
• Payment information processed through secure third-party payment processors

Campaign Performance Data

When managing your advertising across platforms, we collect performance metrics including click-through rates, conversion data, audience engagement statistics, and campaign costs. This data helps us make your campaigns more effective and provides you with meaningful reports.

Website and Communication Data

Your information serves specific purposes in delivering advertising coordination services. We don't collect data just to have it – every piece serves a practical function.

Service Delivery Purposes

We use your information to create, manage, and coordinate advertising campaigns across multiple platforms including Google Ads, Facebook, LinkedIn, and other advertising networks. This includes audience targeting, ad creation, budget management, and performance tracking.

We also use your data for account management activities such as scheduling meetings, sending campaign reports, providing customer support, and processing invoices. Communication preferences you set help us contact you appropriately.

We share your information only when necessary for service delivery or legal compliance. Here's exactly who gets access and why:

Advertising Platform Partners

Managing multi-platform campaigns requires sharing relevant data with advertising platforms like Google, Meta, LinkedIn, and others. We share only the minimum information needed for campaign setup and management, including audience parameters, ad content, and budget allocations.

Service Providers

• Payment processors for handling billing and transactions securely
• Cloud storage providers for secure data hosting and backup
• Analytics tools for campaign performance measurement
• Communication platforms for client correspondence and reporting

Legal Disclosure Requirements

We may disclose information if required by Taiwanese law, court orders, or legitimate regulatory requests. We'll notify you of such requests when legally permitted and will provide only the minimum information required.

Protecting your business information is fundamental to our operations. We've implemented multiple layers of security that work together to keep your data safe.

Technical Safeguards

All data transmission occurs over encrypted connections using TLS 1.3 protocols. Our systems use enterprise-grade encryption for data storage, with regular security updates and vulnerability assessments conducted quarterly.

Access controls ensure that only authorized team members can view specific client information, and all access is logged for security monitoring. We use multi-factor authentication for all administrative accounts.

Physical and Administrative Security

Our Taiwan office maintains secure physical access controls, and remote work devices follow strict security protocols including encrypted hard drives and secure network connections. Staff receive regular privacy training and sign confidentiality agreements.

You maintain control over your personal information throughout our relationship. Here are your rights and how to exercise them:

Access and Portability

You can request a copy of all personal data we hold about you, including campaign data and communication records. We'll provide this information in a commonly used format within 30 days of your request.

Correction and Updates

If any information we hold is incorrect or outdated, you can ask us to correct it immediately. For ongoing campaigns, we'll update advertising platforms with corrected information to maintain campaign effectiveness.

Deletion Rights

• Request deletion of personal data when it's no longer needed for business purposes
• Withdraw consent for data processing activities based on consent
• Object to data processing based on legitimate interests
• Request restricted processing in certain circumstances

How to Exercise Your Rights

Contact us at [email protected] or call +886227515988 to make any privacy-related requests. We'll respond within 15 business days and complete most requests within 30 days. There's no charge for reasonable requests, though we may charge for excessive or repetitive requests.

We keep your information only as long as necessary for business purposes or legal requirements. Here's our retention schedule:

Secure Deletion Process

When retention periods expire, we securely delete data using industry-standard methods that make recovery impossible. Cloud storage providers follow similar deletion protocols, and we verify completion of all deletion processes.

Active clients can request earlier deletion of specific data categories when they're no longer needed for ongoing campaigns or services.

Managing multi-platform advertising sometimes requires transferring data to countries outside Taiwan. Here's how we handle international transfers:

Advertising Platform Requirements

Major advertising platforms like Google and Meta operate global infrastructures that may process your data in multiple countries. These platforms maintain adequate data protection standards and comply with international privacy frameworks.

Service Provider Transfers

Some of our service providers, including cloud hosting and analytics tools, may process data in the United States or European Union. We ensure these providers offer adequate protection through:

• Data processing agreements with strong privacy provisions
• Compliance with international data transfer frameworks
• Regular security and privacy assessments
• Contractual requirements for data protection standards